Privacy Policy for Real Estimate Services

Introduction

At Real Estimate Services, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your Personally Identifiable Information (PII) in accordance with US privacy laws and regulations. By using our website, you consent to the practices described in this policy.

What Information Do We Collect?

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Order Information: Details related to any orders or inquiries made through our site.
  • Usage Information: Information about your interactions with our website, including IP address, browser type, and browsing patterns.
  • Client Drawings: Any drawings or plans received from clients for estimation purposes.

When Do We Collect Information?

We collect information from you when you:

  • Place an order or request a service.
  • Fill out a form or provide information on our site.
  • Interact with our site through browsing, subscribing to our newsletter, responding to surveys, or engaging in other activities.

How Do We Use Your Information?

We use the information collected from you in the following ways:

  • To Personalize Your Experience: Deliver content and product offerings tailored to your interests.
  • To Improve Our Services: Respond to your customer service requests and support needs more effectively.
  • To Process Transactions: Manage your orders and provide updates regarding your transactions.
  • To Communicate: Send periodic emails regarding your order or other products and services, follow up after correspondence, and solicit feedback.

How Do We Protect Your Information?

We implement various security measures to maintain the safety of your personal information:

  • Secure Networks: Your information is stored on secure networks and is only accessible by a limited number of individuals with special access rights, who are required to keep the information confidential.
  • Encryption: Sensitive information, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology.
  • Regular Scans: Our website undergoes regular security scans to detect and address vulnerabilities.
  • Client Drawings Confidentiality: All drawings and plans received from clients for estimation purposes are kept strictly private and are not disclosed to any outside parties.

Do We Use Cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if you allow) that enable us to recognize your browser and capture and remember certain information. We use cookies to:

  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions to improve site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies via your browser settings. Disabling cookies may affect some features of our site but will not hinder your ability to place orders.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your PDF plan/drawings to Third parties.

SMS consent and Phone Numbers collected/captured for SMS purposes will not be shared, sold, or disclosed with any third parties, or any other individual for any type of marketing purposes or affiliate marketing.

Third-Party Links

We do not include or offer third-party products or services on our website.

Google

We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads based on previous visits to our site and other sites on the Internet. Users can opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Our Privacy Policy link includes the word ‘Privacy’ and is easily found on our home page.
  • Users will be notified of any Privacy Policy changes on our Privacy Policy Page.
  • Users can change their personal information by calling us.

Do Not Track Signals

We honor Do Not Track (DNT) signals and do not plant cookies or use advertising when a DNT browser mechanism is in place.

Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under 13 years old. The collection of personal information from children under 13 is governed by COPPA, which gives parents control over the information collected from their children.

Fair Information Practices

In compliance with Fair Information Practices, we will notify you via email within 7 business days if a data breach occurs. We also uphold the Individual Redress Principle, allowing individuals to pursue legal rights against data processors who fail to adhere to the law.

CAN-SPAM Act

We comply with the CAN-SPAM Act by:

  • Not using false or misleading subjects or email addresses.
  • Identifying messages as advertisements.
  • Including our physical address in our emails.
  • Monitoring third-party email marketing services for compliance.
  • Quickly honoring opt-out/unsubscribe requests.
  • Allowing users to unsubscribe via a link at the bottom of each email.

If you wish to unsubscribe from receiving future emails, you can email us at info@realestimateservice.com, and we will promptly remove you from all correspondence.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

Real Estimate Services
909 E 5th Street B12
Brooklyn, New York 11230
+1-917-725-4172
info@realestimateservice.com